Our Privacy Commitment
At Chain Pot, we believe in radical transparency and minimal data collection. This Privacy Policy explains what we collect, why, and how we protect your information.
π Summary: We collect only what's necessary. No names. No emails. No KYC. Just your wallet address and gameplay data. Your privacy is not a productβit's a principle.
1. Information We Collect
1.1 Wallet Information
| Data | Purpose | Retention |
|---|---|---|
| Public wallet address | Account identification, payouts | Duration of account |
| Transaction signatures | Match entry verification | 2 years |
| On-chain history | Payout verification, disputes | Immutable on-chain |
| Referral linkage (referrer β referee wallet) | Crediting referral earnings, abuse detection (see Terms Β§2.7) | Duration of account; permanent and immutable per Terms Β§2.7.1 |
| Referral earnings & claim history | Displaying claimable balance, on-chain settlement audit trail | Duration of account |
1.2 Gameplay Data
| Data | Purpose | Retention |
|---|---|---|
| Match history & scores (per game) | Leaderboards, integrity verification | Indefinite |
| Kills (snakes eliminated) & goals (football) | Leaderboards, anti-cheat | Indefinite |
| Games-played counter (per game) | Leaderboards, statistics | Indefinite |
| CASHOUT session audit (entry, bank, pellets, PnL) | Payout reconciliation, dispute resolution | Indefinite |
| Match replays | Dispute resolution, anti-cheat | 90 days |
| Shop purchases | Inventory management | Duration of account |
| Skin/cosmetic ownership | Display, verification | Duration of account |
| Game statistics | Product improvement | Aggregated indefinitely |
1.3 Technical Data
| Data | Purpose | Retention |
|---|---|---|
| IP address | Security, DDoS protection, rate limiting | 30 days |
| Device/browser info | Compatibility, debugging | 30 days |
| Request timestamps | Security monitoring | 30 days |
| Error logs | Bug fixing, stability | 14 days |
| WebSocket metrics | Performance optimization | 7 days |
1.4 Voluntarily Provided Data
If you contact support, we may collect:
- Your wallet address (for identification)
- Match IDs related to your inquiry
- Screenshots or recordings you provide
- Communication history with support
2. What We Do NOT Collect
We prioritize your anonymity. We do not collect:
- β Name or real identity
- β Email address
- β Phone number
- β Physical address
- β Government ID or KYC documents
- β Social media accounts
- β Date of birth (beyond age confirmation)
- β Employment information
- β Financial information (beyond on-chain data)
- β Biometric data
- β Private keys or seed phrases (never, ever)
Your identity on our platform is tied solely to your wallet address. We practice pseudonymous gamingβyou are your wallet.
3. Cookies & Local Storage
3.1 Essential Cookies
These are required for the service to function:
| Cookie | Purpose | Expiry |
|---|---|---|
chain_pot_terms_accepted | Terms acceptance record | 1 year |
sl_access | Session authentication | Session |
sl_csrf | CSRF protection | Session |
sl_region | Server routing | 24 hours |
3.2 Local Storage
We use browser local storage for:
- Sound/music preferences
- UI settings (theme, zoom level)
- Cached game assets for performance
- Recent match history (local cache)
- Preferred wallet connection
3.3 No Tracking Cookies
We do not use:
- β Third-party analytics (no Google Analytics, Mixpanel, etc.)
- β Advertising trackers or pixels
- β Cross-site tracking cookies
- β Fingerprinting technologies
- β Social media tracking widgets
π‘ Why no analytics? We believe your gameplay is your business. We use only aggregated, anonymized server-side metrics.
4. How We Use Your Information
Your data is used exclusively for:
4.1 Service Operation
- Processing match entries and payouts
- Managing your inventory and cosmetics
- Displaying leaderboards and statistics
- Enabling matchmaking
- Administering the referral program β including binding referees to referrers, computing referral earnings, displaying your claimable balance, and processing on-chain claim transactions (see Terms Β§2.7 for the full program rules)
4.2 Security & Integrity
- Preventing fraud, cheating, and abuse
- Detecting bots and automated play
- Rate limiting and DDoS protection
- Investigating reported violations
4.3 Product Improvement
- Analyzing aggregated gameplay for balance updates
- Identifying bugs and performance issues
- Improving user experience
4.4 Legal Compliance
- Responding to valid legal requests
- Complying with applicable laws
- Enforcing our Terms of Service
4.5 What We Never Do
- β Sell your data to third parties
- β Rent or trade your information
- β Use data for targeted advertising
- β Share data with marketing partners
- β Build profiles for third parties
5. Third-Party Services
5.1 Solana Blockchain
- All transactions are publicly visible on the Solana blockchain
- Blockchain data is immutable and beyond our control
- Anyone can view transaction history associated with your wallet
- This is inherent to blockchain technology, not our choice
5.2 RPC Providers
We may use third-party RPC providers to interact with Solana:
| Provider | Purpose | Their Privacy Policy |
|---|---|---|
| Helius | Primary RPC | https://www.helius.dev/privacy-policy |
| QuickNode | Backup RPC | https://www.quicknode.com/privacy |
Providers may log connection metadata per their own policies.
5.3 Wallet Providers
Your wallet provider has its own data practices:
| Wallet | Privacy Policy |
|---|---|
| Phantom | https://phantom.com/privacy |
| Solflare | https://www.solflare.com/privacy-policy/ |
| Backpack | https://backpack.app/privacy.pdf |
We recommend reviewing their documentation.
6. Data Security
6.1 Protection Measures
We implement comprehensive security:
In Transit:
- π TLS 1.3 encryption for all connections
- π Secure WebSocket (WSS) for gameplay
At Rest:
- π AES-256 encrypted database storage
- π Encrypted backups with separate keys
- π Secrets management for sensitive configuration
Access Control:
- π Role-based access control (RBAC)
- π Multi-factor authentication for staff
- π Logging of access and authentication events
- π Principle of least privilege
Monitoring:
- π Infrastructure monitoring and alerting
- π Automated threat response
- π Regular penetration testing
- π Bug bounty program (coming soon)
6.2 Incident Response
In the event of a data breach:
- We will investigate immediately
- Affected users will be notified within 72 hours
- We will report to relevant authorities as required
- We will take steps to prevent recurrence
6.3 No Guarantee
While we implement industry-standard security, no system is 100% secure. We cannot guarantee absolute security of your data. Use strong wallet security practices.
7. Data Retention
7.1 Retention Periods
| Data Type | Retention Period | Reason |
|---|---|---|
| Wallet address | Until account deletion | Core identification |
| Match history | Indefinite | Leaderboards, records |
| Match replays | 90 days | Dispute resolution |
| Technical logs | 7-30 days | Security, debugging |
| Support tickets | 1 year | Reference, quality |
| Payment records | 2 years | Legal compliance |
7.2 Deletion
When you request deletion:
- Account data is removed within 30 days
- Aggregated statistics may be retained (anonymized)
- Blockchain records cannot be deleted (immutable)
- Legal hold data may be retained if required
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your data | Email privacy@chain-pot.io |
| Deletion | Request deletion of your account data | Email privacy@chain-pot.io |
| Portability | Receive your data in JSON format | Email privacy@chain-pot.io |
| Correction | Request correction of inaccurate data | Email privacy@chain-pot.io |
| Objection | Object to certain processing | Email privacy@chain-pot.io |
| Restriction | Request limited processing | Email privacy@chain-pot.io |
8.1 Response Time
- We respond to requests within 30 days
- Complex requests may take up to 60 days (we'll notify you)
- Requests are free of charge
8.2 Verification
To protect your privacy, we verify requests by:
- Confirming wallet ownership via signature
- Matching wallet address to account records
9. Children's Privacy
Chain Pot is not intended for users under 18.
- We do not knowingly collect information from minors
- Age verification is required before wallet connection
- If we discover data from a minor, it will be deleted immediately
- Parents/guardians may contact us to remove a minor's data
10. International Data Transfers
10.1 Data Location
Your data may be processed in:
- United States
- European Union
- Singapore
- Other regions where our servers operate
10.2 Transfer Safeguards
For international transfers, we ensure:
- Standard contractual clauses where applicable
- Adequate data protection agreements
- Compliance with local data protection laws
By using the Service, you consent to international data transfer.
11. Regional Privacy Rights
11.1 Jurisdiction & GDPR (European Union / Croatia)
Chain Pot operates under the laws of the Republic of Croatia.
If you're in the EU/EEA, you have rights under the General Data Protection Regulation (GDPR):
- Right to lodge a complaint with a supervisory authority
- Right to withdraw consent at any time
- Right to not be subject to automated decision-making
Legal Basis for Processing:
- Contract performance (providing the game)
- Legitimate interests (security, improvement)
- Legal obligations (compliance)
11.2 California Users (CCPA)
If you're a California resident:
- You have the right to know what data we collect
- You have the right to delete your data
- You have the right to opt-out of data sales (we don't sell data)
- We will not discriminate against you for exercising rights
11.3 Other Jurisdictions
We strive to comply with privacy laws worldwide. Contact us for jurisdiction-specific questions.
12. Changes to This Policy
12.1 Notification
We may update this policy periodically. Changes will be communicated via:
- Updating the "Effective Date" above
- In-app notification for material changes
- Announcement on Discord for significant updates
12.2 Continued Use
Continued use of the Service after changes constitutes acceptance of the updated policy. Review this policy periodically.
13. Contact Us
Questions or concerns about privacy?
| Purpose | Contact |
|---|---|
| Privacy inquiries | privacy@chain-pot.io |
| Data requests | privacy@chain-pot.io |
| Security concerns | security@chain-pot.io |
| General support | support@chain-pot.io |
Response Time: Within 48 hours for privacy matters
Community:
- π¬ Discord: discord.gg/aHj7pStqVC
- π¦ Twitter/X: @chainpotio
π‘οΈ Your privacy matters. Play anonymously. Play confidently. Your wallet, your identity, your control.
Last reviewed: 3 June 2026